Available for opportunities

IT Engineer & Business Informatics Student

Systems, networks, and the full stack of IT operations. Building reliable infrastructure and intelligent solutions.

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About

I'm Hesham Mohamed, an IT Engineer based in Egypt with hands-on experience managing enterprise infrastructure, networks, and end-user environments.

Currently completing a degree in Business Informatics & Digital Transformation at Helwan National University.

I bridge the gap between technical operations and business outcomes — keeping systems running, secure, and scalable.

5+
Years Experience
6
Technical Domains
T1–3
Support Coverage
HNU
University
Expertise
🔧
Systems & Infrastructure
Managing servers, virtualization, and enterprise IT environments.
Windows ServerLinuxVMwareActive Directory
🌐
Networking
Designing and troubleshooting LAN/WAN, firewalls, and secure configs.
CiscoTCP/IPVPNFirewall
☁️
Cloud & DevOps
Deploying cloud infrastructure with CI/CD pipelines and automation.
AzureDockerGitPowerShell
🔒
Security
Implementing security policies and maintaining system integrity.
Endpoint SecuritySIEMBackup & DR
💾
Databases
Administering relational and NoSQL databases with optimization strategies.
SQL ServerMySQLMongoDB
🖥️
Support & Helpdesk
Delivering tier 1–3 technical support with fast resolution.
ITILTicketingHardware
Journey
2023 — Present
IT Engineer
Current Role
Managing IT infrastructure, network configurations, and end-user support. Responsible for system uptime and security compliance.
2021 — 2023
Technical Support Specialist
IT Support
Multi-level technical support for hardware, software, and network issues. Built internal knowledge base and reduced ticket resolution time.
2023 — Present
Business Informatics — Student
Helwan National University
Studying Business Informatics & Digital Transformation.
Connect
Open to
opportunities
and collaborations.

Whether it's a full-time role, freelance project, or just a conversation — reach out.